aidreptate.md

Politica de confidentialitate

Ultima actualizare: februarie 2026

1. Data Controller

This website, aidreptate.md, is operated by [Company Name TBD], with its registered office in Chisinau, Republic of Moldova (hereinafter “the Controller”, “we”, or “us”). We are committed to protecting the privacy and personal data of our users in accordance with the legislation of the Republic of Moldova on the protection of personal data.

2. Personal Data We Collect

In the course of providing our services, we may collect and process the following categories of personal data:

  • Full name
  • Email address
  • Phone number
  • Residential address
  • IDNP (Personal Identification Number of the Republic of Moldova)
  • Case description and related details
  • Uploaded files and supporting documents
  • Consent records
  • Analytics data (device type, browser, pages visited, session duration)

3. Purposes of Processing

We process your personal data for the following purposes:

  • Providing document preparation services: preparing court petitions and supporting documents based on the information you supply.
  • Communicating about your requests: contacting you regarding the status of your submissions and any clarifications needed.
  • Legal compliance: fulfilling our obligations under applicable legislation.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Contract performance: processing is necessary for the performance of the service you request (document preparation and delivery).
  • Consent: where you have given explicit consent, such as for receiving marketing communications. You may withdraw your consent at any time.

5. Data Recipients

Your personal data may be shared with the following categories of recipients:

  • Authorized platform operators: staff members who process your requests and prepare documents on your behalf.
  • Hosting provider: DigitalOcean (EU region), which provides the infrastructure for hosting the platform and storing data.

We do not sell, rent, or otherwise share your personal data with third parties for their own marketing purposes.

6. Data Retention

We retain your personal data for the following periods:

  • Active cases: until the completion of your request, plus 3 years thereafter for record-keeping and potential legal obligations.
  • Marketing data: until you withdraw your consent for marketing communications.
  • Analytics data: retained for a maximum of 14 months.

7. Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data at rest and in transit (TLS/SSL)
  • Role-based access control (RBAC) to limit data access to authorized personnel only
  • Audit logging to track access to and modifications of personal data

8. Your Rights

Under the data protection legislation of the Republic of Moldova, you have the following rights regarding your personal data:

  • Right of access: to obtain confirmation of whether your personal data is being processed and to access that data.
  • Right to rectification: to request correction of inaccurate personal data.
  • Right to erasure: to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Right to restriction: to request restriction of processing under certain circumstances.
  • Right to data portability: to receive your personal data in a structured, commonly used, machine-readable format.
  • Right to object: to object to the processing of your personal data on grounds relating to your particular situation.

To exercise any of these rights, please contact us at privacy@aidreptate.md.

9. Right to Lodge a Complaint

If you believe that the processing of your personal data violates the applicable data protection legislation, you have the right to lodge a complaint with the National Centre for Personal Data Protection of the Republic of Moldova (NCPDP) at datepersonale.md.

10. Age Restriction

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, please do not use this platform or submit any personal data.

11. Contact for Data Requests

For any questions or requests regarding your personal data and this Privacy Policy, please contact us at:

privacy@aidreptate.md